Module 2: Leading by Example & Workplace Culture
Leadership is a verb - take action. Successful leaders take action proactively.
What does that look like?
Being a leader is not about being in “charge” but rather “taking care of those in your charge.”
FOCUS:
Model professionalism, punctuality, and a positive attitude to set standards for the team.
This behavior not only earns the respect of your team but also creates an environment where standards are clear. Keeping operations running smoothly requires an up-to-date approach to leadership, ensuring policies reflect industry best practices.
RESOURCES:
Book Recommendation:
Leaders Eat Last by Simon Sinek
Service is what we do…Hospitality is how we make people feel.
Book Recommendation:
Setting the Table by Danny Meyer
ACTIVITY:
Self-assessment, peer feedback, and sharing best practices for daily leadership. Below is a self-assessment survey that you can take every few months to track your progress and set new leadership goals.
Lastly, this is a summary of the book that has helped a lot of people be more successful in their lives by understanding the role of “Habits”. The Author states, “We do not rise to the level of our goals, we fall to the level of our systems.” I highly recommend reading the book